Season Pass Refund Policy

Season Pass Refund Policy

NO-QUESTIONS-ASKED REFUND ASSURANCE up to Nov. 21, 2022

No-Questions-Asked Refund Assurance is available for all season pass holders until November 21, 2022. Any pass holder who has zero (0) usage prior up to November 21, 2022, will have the option of receiving a refund of cost-of-pass-paid less a $49+GST administration fee. This administration fee will be waived if the Refund Option was purchased at time of pass-purchase. To access the No-Questions-Asked Refund Assurance, the pass holder must notify Asessippi in writing no later than November 21, 2022.

Medical

A doctor’s certificate must be presented stating the date of injury & first treatment, type of injury, and estimated time of recovery before alpine skiing/snowboarding can be resumed. Medical conditions and injuries must restrict the user from skiing/snowboarding for at least 30 consecutive days from the injury date.

REFUNDS ARE NOT AVAILABLE FOR THE FOLLOWING CIRCUMSTANCES:

  • Intentional self-injury or pre-existing injury
  • Voluntarily leaving the area for work or travel, or any other change in employment status other than a transfer by current employer
  • Environmental and mechanical circumstances such as fire, vandalism, labor disputes, mechanical failures or weather conditions
  • Travel plan cancellations – i.e. deciding not to travel to Mb
  • Change of mind